We, Htun Nay Wun Thitsar Co., Ltd. are one of leading construction equipment companies in Myanmar. We are an exclusive dealer of world-renown brands such as DOOSAN Hydraulic Excavators & Wheel Loaders (Korea), DOOSAN Forklifts & Portable Power (Korea), BOBCAT Compact Equipment (USA), AMMANN Plants & Road Construction Machinery (Czech Republic), SOOSAN Csm Hydraulic Crawler Drill (Korea), and POWER LINK Generators (China), NRG Generators(China), COELMO Generators (Italy), and ROBIT Drilling Consumables and Tools (Finland) and SINOTRUK - HOWO Mining Truck, Heavy Duty Truck Prime Move (China).We have been supporting After-market Customer Service through YangonHead Office and other 15 branches. Mandalay, Hpakant, Myitkyina, Selzin, Mawhan,Hkamti, Monywa, Gangaw, Tachileik, Shwe Kyin, Belin, Sittwe, Myeik, Pathein, and Taung Gyi. We have a workface of skillful and well-experienced staff over300+ for the performance of business operations.
We provide preventive maintenance services at the various sectors of Infrastructure Related Machinery and Industrial applications. We realize the highest standard in after-market service, reliability, innovation and cost containment.
We, HNW service team provide preventive maintenance service, general inspection, and troubleshooting and repair with free of charge for our DOOSAN machines under warranty period.
And, we also support Customers by DOOSANCARE service program which is providing total care solution to customers by visiting from DOOSAN Specialists. This exclusive service program is a special program that only We & DOOSAN support to our Customers and we provide to our key customers, whether our machine is under warranty period or beyond the warranty period.
We also provide the correct operation and maintenance training to customers at our HNW training center regularly. In quick response to our customers’ requests, we promptly provide the required service at job sites. For fulfillment of customers’ satisfaction, we have established our Capacity Development Centre since 2015. There, we conduct the Technical Training as well as Soft Skill Training to our Technicians with a view to supporting the best service for our customers.
Our principal DOOSAN also arranges the Intensive Training in Myanmar and in Korea.
For upgrading the quality of service personnel, DOOSAN Service Competition is held annually first in dealer countries and Final Competition is concluded in DOOSAN in Korea. We dispatch our technicians to take part in such DOOSAN Service Competition for raising the skill level of our Technicians.
We have been deploying over 170 well-trained technicians at 15 service posts in the whole country in order to answer your service calls and render quick service assistance. Therefore, no matter where your machines are or how far away from us, or whether it’s a repair or preventive maintenance, we are always ready to fulfill customers’ immediate service needs.