Job in School Janitor and Telecommunication

Job Description

• 24x7 Proactive monitoring the Passive Infra alarms in COC Platform and Client RMS Tools.
• Fault handling and escalation (identifying and responding to faults on COC systems as per SLA)
• Centrally coordinating with Customer as well as Field team to maintain Network performance as well as stability at the customer end.
• Development of knowledge and skills in network and system administration, particularly with regard of COC platforms.
• Fault management, troubleshooting & Problem resolution by raising CSR(Customer Service Request) to the respective PE vendor.
• Based on the events/Alarms captured from site, analyzing the fault with respect to Controller, Battery bank, Rectifiers & prompt resolution on the same.
• Monitor the progress of all jobs and escalate a job to ensure that all Service Levels and Service Level Agreements(SLA) are achieved.
• Field force control, Team assignments for site down and critical alarms
• Participate in a 24x7 call-out rotate if required.
• Create and Close the Trouble Ticket using Cocops Tool.
• Root cause analysis & reporting Service, Performance monitoring and reporting.
• In addition, dealing with Regional team, Fueling team & all power equipment vendors for site issues.

Desired Skills and Expertise

• Intermediate English level
• Experience in electrical/mechanical fields
• Computer skills - MS-Office: Word, Excel, Power Point, Internet Explorer, Outlook Express
• Occasionally required to extend hours of work to meet work demands or Customer requirements including occasional evenings or weekends.
• Excellent communication and interpersonal skills.
• Driving license is an advantage
• Computer skills: MS-Office: Word, Excel, Power Point, Internet Explorer, Outlook Express
• Ability to work well in a team environment.
• Ability to work under pressure
• Bachelor or Master Degree in Electrical/mechanical field
• At least 2 years in the same position
• MS-Office: Word, Excel, Power Point
• Internet Explorer, Outlook Express

Job Description

–Responsible to hit monthly/quarterly/annual sales /revenue/New Acquisition targets.

–Distributor (DTR) shortlisting and appointments as per business plan and guidelines

–Shortlisting and appointment of channel sales executives (CSE) in agreement with distributors

–POS selection and appointments as per guidelines and scheduling

–POS registration and verification as per MFS regulatory standards

–Coordination with MFS Ops team for POS onboarding

–E balance and Cash float management

–Monitor and provide guidance to Distributors and POS to achieve sales and service targets

–POS / DTRs and DSP training and regular updates

–Gate meeting at DTR premises for daily briefings and day end reviews

–Ensuring DTR performance and ROI/ investments in line with the business plan

–Competition tracking and suggest innovative and counter strategies

–Provide direction to DSPs, design route plans and monitor adherence to these plans

–Ensuring various SLA and KPIs with POS and DSP are met

–Support trade marketing in planning and estimation of merchandising items, execution at POS level

–Support trade marketing team for POS engagement activities and DTR events

–Ensure that area of assignments and contributions are appropriate to meet organization needs while pursuing improved performance

–Ensure timely communication of trade schemes and understanding of the same to DSP/ POS

–Continuously update oneself with changes in related market trends, which affect tools, processes, systems, and frameworks relevant to the role, in order to maintain knowledge levels required to perform complicated tasks

Be accountable for other works as assigned from immediate Line Manager

–Familiar with retail environment, dealers and channel management

–Ability to create and implement business strategies that grow sales & margins and manage key business metrics

–Innovative and creative-ability to identify and evaluate creative ideas, focusing on those that will create competitive advantage

Job Requirements

You need to answer below for which part of the region do you want to apply??(Ayeyarwaddy,Bago,Kachin,Kayin,Magway,Mandalay,Mon,Naypyitaw,Sagaing,Shan,Yangon)

–Bachelor or Master Degree

–3+ years relevant sales and marketing experiences, Telecommunication, Retail Business is preferred

Job Description

This position may work under Billing & Process Division of Fixed Broadband Center of Mytel.

Responsibilities in-
- Manage charge collection activities of postpaid services in Mytel. Blocking, restoring the situation of customer's service.
- Assign the postpaid charge collection target to branches, monitor, supervise, evaluate the postpaid charge collection according to KPI.
- Building process guideline, orientation, policies about postpaid charge collection activities. Building upgrade payment system.
- Make a training system, policies, skills related to payment activities for employee.
- Guide all branch to implement the functions and duties of branches as:
+Receive target of branch, assign target to area, monitor, supervise and evaluate the billing collection according to charge collection KPI. Block, restoring situation of customer.
- Reporting charge collection, analyse overdue debt, bad debt and propose solution to collect debt to BOD of branch and FAD in Head office.
- Implement payment system upgrading and support to fix the error.

- Other tasks assigned by supervisor.

Job Requirements

- Any Graduated from university
- Experienced in accounting and have knowledge of billing and collection.
- Proficient in using Microsoft Excel
- Strong command of English (verbal and written)
- At least 2 years’ experience in related position
- Good communication and strong analytical skill.

Job Description

PURPOSE OF THE ROLE
To achieve the monthly sales target within the assigned territory.
ROLE ACCOUNTABILITIES
• Responsible for visiting our Distributors within the assigned territories on a daily basis to support their needs.
• Responsible to meet the monthly/weekly targets assigned by the management.
• Visit dealer’s outlets to ensure all sales and operations systems are up, POS (Point of Sales) materials are displayed adequately, etc.
• Help solve Distributors operation issues, incentive discrepancies, aging and customer’s complaint.
• Responsible to prepare and submit weekly sales report to the Manager in a timely manner.
• Train and educate Dealers on new products, promotions roadshows, and ground activities.

Job Requirements

EXPERIENCE AND QUALIFICATIONS

• University Graduate
• Minimum 3 years of working experience in FMCG and telecommunications-related industries
• Ability to use MS Office 2000 particularly Excel, VLOOKUP, Pivot, and Email
• Good Communications in both English and Myanmar

REQUIRED COMPETENCIES

1. Technical Competencies

• Sales Fulfillment
• Negotiation
• Incentives Program Management
• Project Management
• Telecom Market & Industry Knowledge
• Digital Technology Knowledge
• Sales & Distribution Analytics

2. Leadership Competencies

• Action Oriented
• Customer Focus
• Communicates Effectively
• Being Resilient

Only eligible applicants will be contacted directly by the Ooredoo Myanmar Talent Acquisition Team. Candidates who do not meet the requirements will be kept in our database for any future vacancies.

This position is open for Myanmar nationals only.

Job Description

PURPOSE OF THE ROLE

This role is responsible for contributing in the planning of Circuit Core Network including traditional CS, IMS (VoLTE) and VAS network. This includes capacity planning, optimization and Innovation.

ROLE ACCOUNTABILITIES

• In-depth analysis of Circuit Core system capacities, growth and system dimensioning.
• Relevant knowledge or hand on experience on VoLTE(IMS) network
• Execution of all upgrade and expansion projects and activities whenever needed.
• Follow technology trends and ensure proper planning that fit business needs
• Support other teams in CORE & VAS through cascading the strategy, business plans, and vision
• Leading the delivery and management of Circuit Core Network expansion and upgrade projects
• Lead the delivery and management of all Proof-of-Concepts for new technologies for Circuit Core Network.
• To ensure proper planning and alignment on priorities with all business units.
• Ensure timely monitoring and management of KPIs in order to meet defined targets, and manage timely reporting of KPIs to the Planning Sr. Manager
• Support Manager in annual operational plans and budgets for own area and ensure its effective level of execution.

Job Requirements

EXPERIENCE AND QUALIFICATIONS

• Bachelor Degree in Telecom engineering (BSc in Computer Science , BE (IT) or BE (EC)
• Minimum 3 to 5 years of relevant working experience in telecom industry
• Strong experience in IT and CT Technologies and operations
• Fluency in English and Myanmar Language both spoken and written is mandatory
• Excellent communications, presentation and analytical skill

This position is for Myanmar nationals only

Only eligible applicants will be contacted directly by the Ooredoo Myanmar Talent Acquisition Team. Candidates who do not meet the requirements will be kept in our database for any future vacancies.

Job Description

• Implement scalable supporting systems for Systems/Network monitoring, Application Performance Monitoring, cloud-native application deployment & release management
• Perform automated system orchestrations using necessary tools, such as Ansible
• Develop tools, services, scripts for systems automations as necessary
• Contribute in adopting best practices like infrastructure as code, especially in configuration management and environment orchestration
• Develop and maintain CI/CD pipelines and train respective engineers / teams
• Work with cross-functional teams in designing, developing, maintaining and troubleshooting Business Support / Operation Support systems in cloud-centric and DevOps-centric approaches
• Automate testing & deployment of those service components with continuous integration/delivery

Job Requirements

• Bachelor/Master degree in Computer Science, Information Technology or equivalent (Professionals with other degree but strong relevant experience can also be considered)
• 5 to 7 years of experience in software development with full SDLC
• 3+ years of DevOps / SRE / systems automations experience
• Strong understanding of distributed systems and/or networking systems
• Strong understanding of microservices architecture, Kubernetes, Dockers, OpenStack, and/or other types of Cloud frameworks 
• DB: Object Stores, NoSQL, Time-Series DB, memcache, Redis, Message Queues
• Programming Languages: React JS, JavaScript, Python, Golang
• Practice of Agile development processes, Gitflow
• Experiences in Web Frontend & Backend API Development
• Automation tools (Ansible, Chef, Puppet, Terraform, etc.)
• Shell scripting (Bash, Pears, etc.)
• Good command of English
• Team player with attention to details
• Plus: 
• • C/C++-programming, React Native
  • Cloud platforms & services (AWS, GCP, etc.)
  • CI/CD Tools (Gitlab CI, Jenkins, Tekton pipielines)
  • Web servers (Nginx, Apache)
  • Experience in the development of network controllers

Job Description

This position will be responsible for the smooth running of all the processes in and associated with New Business operations. And provide leadership to the team and be responsible for new business support to run operations smoothly & effectively. And to provide excellent services to the distribution partners, underwriters and external customers.  

• Lead and coordinate end-to-end New Business process
• Continually improving the processes by increasingly adopting more automation, digitization, process optimization.  
• Liaise with relevant departments such as IT, Distribution, Finance and external stakeholders
• Lead New Business team to ensure that turn-around time of data entry is met etc.
• Create best-practice reports based on data mining, analysis, and visualization
• Evaluate internal systems for efficiency, problems, and inaccuracies, developing and maintaining protocols for handling, processing, and cleaning data
• Additional duties as assigned.

Job Requirements

• Bachelor’s Degree in Business Management, Computer Science, or Statistics, Insurance or other related fields. Some life insurance related qualifications are preferred.
• 3+ years’ experience mining data as a data analyst
• Proven analytic skills, including mining, evaluation, analysis, and visualization
• Practical experience in data analysis through the use of Excel, PowerPoint and Microsoft Word.
• Proven success in a collaborative, team-oriented environment
• Able to work independently and manage multiple projects.
• Customer-centricity mindset.

Job Description

Responsibilities

1) Sales Strategy, Planning & insights

•Develop the sales strategy / Planning and implementation to achieve the BP targets: New Agent / OTC / liquidity and other products.

•Optimized market mix relative to the core target consumers and identifies the roadmap that will lead to achievement of the department’s goals as well as the overall goals of the business

•Create and implements sales action plans that incorporate key actions that work to set KPI’s for the business.

•Improvement in sales strategies and with a view of establishing actionable insights for the improving of sales and business profits.

2) Distribution Management

•Manage distribution channels and build close relationship between TM and sales team, as well as improve capabilities of sales team to be able to deliver integrated sales and services, and effectively attract consumers.

•Manage sales team to boost sales volume from selling and up-selling products to end customers, in order to support the achievement of overall sales target.

•Manage the design and execution of appropriate and effective trade campaigns, in which align trade campaign plan to encourage sales and services in Prime Distribution Channels, in order to boost sales volume from selling and up selling products.

3) PoSM- Strategy & Planning

•Develop the PoSM strategy & Plan to build the brand awareness.

•Optimized the budget in PoSM production and installation.

•Driving brand awareness nationwide.

•Developed the tracking mechanism for Branding Tracking

4) Liquidity Management

•Develop the liquidity management at distributor and agents to fulfill the market demand.

•Develop the sales team to drive the liquidity in market to build the strategic growth.

•Develop the strategy and implementation with help of sales team to enhance the liquidity in market

5) Communication Management

•Perform key activities in communicating customized KPIs and reward schemes with each team in Trade Marketing function, in order to ensure alignment of their understandings with expected level of deliverables and to ensure alignment of operations with overall function’s goals and sales & Marketing strategic directions

•Ensure the timely and accurate communication to trade to build the direct connect with sales team.

6) Training Management

•Ensure accurate, appropriate, efficient and effective implementation of training programs for the development of Channel partner where needed, to support to the overall corporate success.

•Facilitate all relevant systems & functional training (All supporting Systems) across the sales team and related partners (RCL, TCL, DTR, DSP and POS.

•Sales Strategy & Planning

•Distribution Planning

•Liquidity Management

•Sales Operations

•PoSM Strategy & Planning

•Business Planning and Modelling

•Communication Management

•Sales Training

•Team Management

Job Requirements

•Sales Strategy & Planning

•Distribution Planning

•Liquidity Management

•Sales Operations

•PoSM Strategy & Planning

•Business Planning and Modelling

Communication

•Management

•Sales Training

•Team Management

Job Requirements

•Sales Strategy & Planning

•Distribution Planning

•Liquidity Management

•Sales Operations

•PoSM Strategy & Planning

•Business Planning and Modelling

Communication

•Management

•Sales Training

•Team Management

Job description

• Resolving complaint about knowledge and attitude of Call Center Agents.
• Checking quality of Agents by checking showroom.
• Training knowledge for Call Center Agents.
• Control, analysis and propose solution to improve the quality of Call Center Agents.

Desired Skills and Expertise

• Bachelor Degree Holder
• 2 years working experience in Customer Service (Call Center)
• Good Command of English in Writing and Speaking

Job Description

- Resolving complaint about knowledge and attitude of Call Center Agents.

- Checking quality of Agents by checking showroom.
- Training knowledge for Call Center Agents.
- Control, analysis and propose solution to improve the quality of Call Center Agents.
 

Job Requirements

-Bachelor Degree Holder
- 2 years working experience in Customer Service (Call Center)
-Good Command of English in Writing and Speaking