- Communicate with sales & service team to hand on the status-All-inclusive.
-Discuss daily target achievement and allocation of appointment taken vehicles to Service Advisory.
-Coordinate with sales & service team for delivery plan for the day, so that PDI/driver allocation can be.
-Made in avoid unnecessary dissatisfaction while delivery to customer, pending car at the service center.
-Purchase & plan for spare parts storage.
-Oversees administration of warranty claims.
-Status of the spare parts availability, status of the spare parts target achievement.
-Encourages compliance with applicable laws and regulations.
-Training plan for the staffs.
-Coordinate with sales & service managers for the daily status.
-Status of value -added services Vs Target
-Total revenue generated Vs Target
-Planning for next day, coordinate with spare parts/baskets/complaints.
-Report to various dept as per requirement.
-Take a Look around the entire service enter for any safety issues-Instructions.
- Communicate with sales & service team to hand on the status-All-inclusive.
-Discuss daily target achievement and allocation of appointment taken vehicles to Service Advisory.
-Coordinate with sales & service team for delivery plan for the day, so that PDI/driver allocation can be.
-Made in avoid unnecessary dissatisfaction while delivery to customer, pending car at the service center.
-Purchase & plan for spare parts storage.
-Oversees administration of warranty claims.
-Status of the spare parts availability, status of the spare parts target achievement.
-Encourages compliance with applicable laws and regulations.
-Training plan for the staffs.
-Coordinate with sales & service managers for the daily status.
-Status of value -added services Vs Target
-Total revenue generated Vs Target
-Planning for next day, coordinate with spare parts/baskets/complaints.
-Report to various dept as per requirement.
-Take a Look around the entire service enter for any safety issues-Instructions.
- Communicate with sales & service team to hand on the status-All-inclusive.
-Discuss daily target achievement and allocation of appointment taken vehicles to Service Advisory.
-Coordinate with sales & service team for delivery plan for the day, so that PDI/driver allocation can be.
-Made in avoid unnecessary dissatisfaction while delivery to customer, pending car at the service center.
-Purchase & plan for spare parts storage.
-Oversees administration of warranty claims.
-Status of the spare parts availability, status of the spare parts target achievement.
-Encourages compliance with applicable laws and regulations.
-Training plan for the staffs.
-Coordinate with sales & service managers for the daily status.
-Status of value -added services Vs Target
-Total revenue generated Vs Target
-Planning for next day, coordinate with spare parts/baskets/complaints.
-Report to various dept as per requirement.
-Take a Look around the entire service enter for any safety issues-Instructions.
- Bachelor degree in Mechanical Engineering/CRM/Sales & Marketing.
-Minimum 3 years of experience in similar role.
-Must have good technical skills and management of personnel and material resources.
-Must have critical thinking, good communication and problem-solving skills.
-Proficiency in Computer Literacy.
-Business level in English Four Skills.
-Chinese speaker is preferred but not major essential.
- Supervise and oversee daily showroom sales and operations.
-Monitoring every operation to get the target achievements.
-Monitor the stocks ordering, delivery & all of the logistic management.
-Conduct regular market research to ensure showroom stays up to date with market’s price points and other brands’ situations.
-Handle customers feedback and service problems.
-Liaise with General Manager and Marketing Manager to develop and implement promotions and events for both showroom and external venues.
-Liaise with General Manager and HR & Admin Manager to evaluate sales performance, handle and solve showroom staff issues.
-Manage all of the showroom related government issues.
-Manage security services and showroom emergency cases.
-Accept other responsibilities as allocated by company management.
- Any Bachelor Degree Holder.
-5 years of experience in related fields.
-Proficient in Microsoft Office (Word, Excel, Power Point, Outlook).
-Good command of English language.
-Chinese speaker is preferred.
-Driving License holder will be preferred.
-Good leadership skill, interpersonal skills and teamwork. Results driven. Proactive.
- Communicate with sales & service team to hand on the status-All-inclusive.
-Discuss daily target achievement and allocation of appointment taken vehicles to Service Advisory.
-Coordinate with sales & service team for delivery plan for the day, so that PDI/driver allocation can be.
-Made in avoid unnecessary dissatisfaction while delivery to customer, pending car at the service center.
-Purchase & plan for spare parts storage.
-Oversees administration of warranty claims.
-Status of the spare parts availability, status of the spare parts target achievement.
-Encourages compliance with applicable laws and regulations.
-Training plan for the staffs.
-Coordinate with sales & service managers for the daily status.
-Status of value -added services Vs Target
-Total revenue generated Vs Target
-Planning for next day, coordinate with spare parts/baskets/complaints.
-Report to various dept as per requirement.
-Take a Look around the entire service enter for any safety issues-Instructions.
- Bachelor degree in Mechanical Engineering/CRM/Sales & Marketing.
-Minimum 3 years of experience in similar role.
-Must have good technical skills and management of personnel and material resources.
-Must have critical thinking, good communication and problem-solving skills.
-Proficiency in Computer Literacy.
-Business level in English Four Skills.
-Chinese speaker is preferred but not major essential.
- Supervise and oversee daily showroom sales and operations.
-Monitoring every operation to get the target achievements.
-Monitor the stocks ordering, delivery & all of the logistic management.
-Conduct regular market research to ensure showroom stays up to date with market’s price points and other brands’ situations.
-Handle customers feedback and service problems.
-Liaise with General Manager and Marketing Manager to develop and implement promotions and events for both showroom and external venues.
-Liaise with General Manager and HR & Admin Manager to evaluate sales performance, handle and solve showroom staff issues.
-Manage all of the showroom related government issues.
-Manage security services and showroom emergency cases.
-Accept other responsibilities as allocated by company management.
- Any Bachelor Degree Holder.
-5 years of experience in related fields.
-Proficient in Microsoft Office (Word, Excel, Power Point, Outlook).
-Good command of English language.
-Chinese speaker is preferred.
-Driving License holder will be preferred.
-Good leadership skill, interpersonal skills and teamwork. Results driven. Proactive.
- Communicate with sales & service team to hand on the status-All-inclusive.
-Discuss daily target achievement and allocation of appointment taken vehicles to Service Advisory.
-Coordinate with sales & service team for delivery plan for the day, so that PDI/driver allocation can be.
-Made in avoid unnecessary dissatisfaction while delivery to customer, pending car at the service center.
-Purchase & plan for spare parts storage.
-Oversees administration of warranty claims.
-Status of the spare parts availability, status of the spare parts target achievement.
-Encourages compliance with applicable laws and regulations.
-Training plan for the staffs.
-Coordinate with sales & service managers for the daily status.
-Status of value -added services Vs Target
-Total revenue generated Vs Target
-Planning for next day, coordinate with spare parts/baskets/complaints.
-Report to various dept as per requirement.
-Take a Look around the entire service enter for any safety issues-Instructions.
- Bachelor degree in Mechanical Engineering/CRM/Sales & Marketing.
-Minimum 3 years of experience in similar role.
-Must have good technical skills and management of personnel and material resources.
-Must have critical thinking, good communication and problem-solving skills.
-Proficiency in Computer Literacy.
-Business level in English Four Skills.
-Chinese speaker is preferred but not major essential.
- Coordinate and direct the preparation of the budget and financial forecasts and report variances
-Prepare and publish monthly financial statement
-Support month-end and year-end close process.
-Develop and document business processes and accounting policies to maintain and strengthen internal controls
- Bachelor's degree (in accounting is preferrable)
-CPA/ACCA
-3 year+ experience in related field ( Retail Industry more preferable)
-Experience in accounting and administration, process optimization and analytical costs
-Be an active support for the management
- Communicate with sales & service team to hand on the status-All-inclusive.
-Discuss daily target achievement and allocation of appointment taken vehicles to Service Advisory.
-Coordinate with sales & service team for delivery plan for the day, so that PDI/driver allocation can be.
-Made in avoid unnecessary dissatisfaction while delivery to customer, pending car at the service center.
-Purchase & plan for spare parts storage.
-Oversees administration of warranty claims.
-Status of the spare parts availability, status of the spare parts target achievement.
-Encourages compliance with applicable laws and regulations.
-Training plan for the staffs.
-Coordinate with sales & service managers for the daily status.
-Status of value -added services Vs Target
-Total revenue generated Vs Target
-Planning for next day, coordinate with spare parts/baskets/complaints.
-Report to various dept as per requirement.
-Take a Look around the entire service enter for any safety issues-Instructions.
- Bachelor degree in Mechanical Engineering/CRM/Sales & Marketing.
-Minimum 3 years of experience in similar role.
-Must have good technical skills and management of personnel and material resources.
-Must have critical thinking, good communication and problem-solving skills.
-Proficiency in Computer Literacy.
-Business level in English Four Skills.
-Chinese speaker is preferred but not major essential.
- Responsible to direct the information and data integrity of the company and its business finance units.
-Manage and control the all Financial process of groups of companies.
-Establish the Financial strategic of all group.
-Establish and control of Financial Budget Planning & checking the monitoring and reporting to CEO.
-Manage and negotiate the internal & External Communication for Financial of Business.
-Manage the Risk Management of financial concept and follow up the all function/Department.
-Evaluates overall operations of computing and information technology functions and recommend enhancements.
-Advisory to senior management on strategic systems and conversions and integrations in support of business goals and objectives.
-Prepares objectives and budgets to facilitate the orderly and efficient capture, storage, processing and disseminate of information.
-Normally does the interaction with company managers on both internal and external operations that are impacted by the Government Law.
-Needs to review and approve major contracts for Financial and information.
-Make the security on the information system.
-Conducts group instruction and in some cases private their help to train others who need to be trained.
-Determination must control implementation of the new financial -technology into the system making sure that all security measures are being adhered too.
-Everyone who needs to use Peatchtree software must be trained how to use the programs in an efficient manner about the Financial Awareness Training.
-Establishes company infrastructure to support and guide individual divisions, departments and sites in financial efforts.
- Age above 45 - 50
-A minimum of 8, preferably 10, years experience in related field. A senior Management Role of in Accounting, Finance or Business. Working knowledge of data analysis and operation metrics/Business infrastructure and MS Office/Business Administration or relevant field.
-Understanding of business functions such as Trading and Service of Heavy Machinery.
-Demonstrable competency in strategic planning and business development.
-Mostly preferred in oversea experience
- Lead the Front End (FE) and Back End (BE) of our divisions’ after-sales and service business in-line with agreed upon processes.
-Setting a clear vision and goals for the Service Department to achieve targeted performance.
-Lead the talent development of your team and ensure individual goals and KPI’s are met.
-Directly, and through your team, pro-actively articulate and deliver value added service solutions to our customers through the life cycle of their equipment.
-Integrate the division’s service team with the global FE processes, including regular and robust pipeline reviews, KPI governance and asset analysis.
-Integrate the division’s service team with standardized global BE processes, and an effective utilization of our regional resources.
-Develop and leverage our customer satisfaction surveys and KPI’s to drive focused customer support, conduct root cause analysis and corrective actions.
-Development performance measurement tools and visual aids; including a performance metrics wall.
-Ensure the comprehensive use of the company CRM (Sales Force) for all customer interactions and department activities.
-Manage customer complaints, root cause analysis and corrective actions through the stages of the gate process and lead “eliminator” (escalation) meetings to the satisfaction of our customers.
-Responsible for departmental budgeting, performance reviews and forecasting.
-Maintain service records and document trends in warranty issues.
-Ensure the creation of spare parts lists for equipment built at ATS Chicago and utilize private labeling.
-Solve disputes, warranty problems, incomplete items and any other matters that create an accounts receivable issue with the customer.
-Ensure that all business activities are performed with the highest ethical standards and in compliance with the ATS Code of Business Conduct.
-Other duties as assigned
- A diploma or degree specializing in a technical field, preferably mechanical engineering.
-A minimum of 10 years’ of experience in operations and/or service leadership with proactive sales focus is required.
-2 years+ leading a small to medium size business unit with P&L responsibility.
-Excellent sales and customer relationship management skills are essential.
-Computer knowledgeable with such programs as Windows, Excel, Word, MS Outlook, Adobe, etc.
-Good knowledge of Sales Force a plus, and/or other CRM’s.
-Familiarity of fabrication and assembly processes, including inspection tools.
-Familiarity of material handling equipment.
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