Tuesday, 02 February 2016 12:42

Express your love


February is regarded as the month of romance, associated with red roses and gift cards symbolizing love. Named after Saint Valentine, Valentine’s Day is celebrated on 14th of February as a remembrance of his death and a note he left, which has inspired many love letters with the ending, "From Your Valentine." This tradition has since spread across the world. Yangonites now, celebrate Valentine’s Day by sending wonderful gifts to their sweethearts.


Our MY Yangon team met with Ko Ye Aung, the operation manager of SBS Delivery, one of the oldest delivery services in Yangon, to discuss what this special occasion means for the company’s business.



Can you tell us briefly about SBS Delivery?

Our company was founded in 2000. We were previously located at Myanmar Post Office on Pansodan Street. Now we’ve moved to our new office at Kyi Myin Daing, Kyaung Gyi Road, where we provide logistic services for businesses and personal delivery services across the whole Myanmar. In addition, SBS also delivers application letters, notices and other important documents.


Can you explain in detail about your delivery services?

We have two main categories: business and personal. Under the business, we provide Ecommerce Delivery, Same Day Express, Direct Mail and Pamphlet Distribution. For special occasions such as Valentine’s Day, customers use the personal delivery service where we ship goods such as flowers, cards, special gifts to the customer’s requested place or person. From pickup to delivery, both services are door-to-door and hand-to-hand. We also sell various special packing materials including boxes, envelopes and labels.


How do you differentiate between the parcels and documents?

An item weighing more than one kilogram is considered as a parcel. We charge the customers according to its weight and dimension. If an item weighs less than one kilogram and it is a letter or postcard, we regard it as a document. We also deliver the items for special occasions such as Birthdays, Father’s Day, Mother’s Day, and Christmas. Both the prices for parcels and documents differ according to the final destination. For example in Yangon, we divide it into three zones, and each zone has its own rate for the delivery. There are additional charges for cross-town deliveries.

As you mentioned earlier, you do a pickup service for the goods, don’t you?

Yes. We don’t charge extra for the pickup, but a 500 Ks discount is applied to a parcel or a document, brought to our sales counter. We normally collect the items that have arrived from various SBS branches in the morning. Then our delivery team will drop the items to their respective places. At the same time, they collect the items, saving the time. We have sale counters in ten major cities and deliver to almost all the cities in Myanmar.


When is the busiest time for SBS?

During December to February when the usual gift seasons of Christmas, New Year and Valentine’s Day are. People usually start contacting us two or three weeks before the actual day itself asking us to deliver their presents.


How long does it normally take for a parcel to deliver?

If you use a normal service, it will take 2-3 days to deliver. But we also provide an express service in Yangon where you can request for a same-day delivery service for letters.


Which items are prohibited?

We don’t accept or deliver cash, credit cards, live animals and firearms. We reject all items which are illegal to produce or distribute and those that are banned from export or import.


What are your payment terms?

Our payment term is usually cash-on-delivery. However for contracted customers, we will give them a one-month credit term.


How can I check the delivery status of a parcel or a document?

We have an online tracking system where our customers can check the delivery status by visiting our website.


Address: No.65, Kyaung Gyi Road, Kyi Myin Daing

Visit SBS Delivery's website here.  

Find more courier and delivery services here.



Read times Last modified on Wednesday, 03 February 2016 10:57
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